- Facebook studies said algorithms harmed users with low tech skills with repeated disturbing content.
- Some users did not understand how content came to appear in their feeds or how to control it.
- These users were often older, people of color, lower-educated and of lower socioeconomic status.
Two years ago, Facebook researchers conducted a five-question survey designed to assess its users’ digital literacy skills.
It tested users on how well they understood Facebook’s app interface and terms like “tagging” someone on social media. Their score was the number of questions they answered correctly. The researchers then compared the users’ scores to the types of content Facebook’s algorithms fed them over a 30-day period.
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